Students & Alumni with Disabilities – Career & Professional Development | University of Denver https://career.du.edu Wed, 16 Apr 2025 20:43:45 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.2 Industry Clusters https://career.du.edu/industry-clusters/ Mon, 02 Dec 2024 22:02:33 +0000 https://career.du.edu/?page_id=203697

Here at DU Career and Professional Development, we focus on Industry Clusters to equip our students with the skills needed for career readiness. By targeting sectors like technology, healthcare, energy, and education, we provide insights and experiences that meet industry demands.

With over 70% of our graduates staying in Colorado, they seamlessly integrate into the local job market. This industry-specific approach gives our students a competitive edge, making them highly sought after by employers.

What is an Industry Cluster?

An industry cluster is a geographic concentration of interconnected businesses, organizations, and associated institutions in a particular field. Focusing on industry clusters during a job search can be highly beneficial, providing greater clarity and purpose. Here’s why:

  • Targeted Exploration: Industry clusters group similar professions, helping students efficiently identify roles that match their skills and interests.
  • Skill Alignment: Focusing on a cluster allows students to tailor their education to meet industry demands.
  • Networking Opportunities: Clusters provide valuable connections, mentorship, and insights into industry trends.
  • Informed Decision-Making: Understanding careers within a cluster helps students make informed choices about their future.
  • Career Readiness: Clusters help students align their academic and extracurricular activities with career goals.
  • Adaptability: Transferable skills within a cluster offer flexibility in a dynamic job market.

Explore Industries

  • Teaching & Training
  • Administration
  • Visual, Performance, and Creative Arts

Learn more about the many pathways into the Education & Community Development, Creative Industries here.

  • Biotechnology & Pharmaceuticals
  • Diagnostic Services
  • Counseling & Mental Health Services
  • Pre-Health
  • Health Care Management
  • Sport and Performance

Learn more about the many pathways into the Health & Wellness Bioscience industries here.

  • Renewable Energy
  • Outdoor Recreational Leadership
  • Energy Efficiency & Solar
  • Environmental Technology

Learn more about the many pathways into the Outdoor Recreation, Food & Agriculture, Energy & Natural Resources industries here.

  • Corporate Management
  • Human Resource Management
  • Hospitality Management
  • Communications and Public Relations
  • Accounting
  • Real Estate & Construction Management
  • Ops/Security/Logistics

This industry Cluster is primarily served by the Daniels College of Business. Learn more about the many pathways into the Business, Marketing, Hospitality, Finance industries here.

  • Applied Engineering
  • Robotics and Automation
  • Electricity and Electronics
  • Computer Science
  • Cybersecurity

Learn more about the many pathways in the Engineering & Technology Advanced Manufacturing industries here.

  • Government Contractors
  • Foreign Service
  • Governance
  • Legal Services
  • Public Management and Administration
  • Law and Legal Services

Learn more about the many pathways into the Aerospace & Defense, Government & Public Service here.

Resources

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How to Prepare for the Career Fair https://career.du.edu/videos/how-to-prepare-for-the-career-fair/ Thu, 05 Oct 2023 16:08:43 +0000 https://career.du.edu/?post_type=video&p=144902 Learn how to make the most of your time while attending one of our All Majors Career & Internship Fairs. You’ll learn tips and tricks to successfully navigate the fair and talk with employers.

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The Career Milestones https://career.du.edu/resources/the-career-milestones/ Wed, 06 Sep 2023 14:31:24 +0000 https://career.du.edu/?post_type=resource&p=139099 The Career Milestones will help you achieve your professional goals. Engage with your career journey at any point. Undergraduates should try to complete at least one milestones per year and graduate students should aim for at least two milestones per year. Work with your assigned Career Advisor to achieve your milestones as research shows that students who engage with Career & Professional Development consistently throughout their time at DU often have better post-graduation outcomes. Log into PCO today to schedule an appointment to get started.

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The Ultimate Guide to Negotiating Your Salary (Korbel MA Students) https://career.du.edu/blog/2023/01/11/korbel-ma-students-the-ultimate-guide-to-negotiating-your-salary/ Wed, 11 Jan 2023 21:22:37 +0000 https://career.du.edu/?p=121230 By Cheryl Wagemann, moneygeek.com

Though there are some things in life you can’t negotiate — like your tax bracket or the inflation rate — your salary isn’t one of them. Negotiation is a standard part of the hiring process when you’re starting a new role. However, a 2020 Glassdoor study found that 59% of American employees did not negotiate their salary. And gender plays a role: of the one in 10 U.S. employees who negotiate and successfully get a raise, men are three times more successful than women.

Asking for a raise or negotiating your salary at a new job can seem daunting, but some tricks and tactics can help you go into it more confidently.

US Salary Negotiations Facts:

If you’re feeling apprehensive about asking for a raise, you’re not alone. It turns out there are several factors that influence how likely you are to ask for a raise. There’s hope you’ll succeed as more businesses are doling out raises in 2022.

  • In 2022, 62% of U.S. workers plan to ask for a raise; if workers don’t receive a raise, just 31% plan to ask to revisit their salary conversation in a few months.
  • In 2022, 92% of businesses surveyed are giving base pay raises. And 44% of those organizations are giving out more than a 3% raise.
  • More workers would rather speak in public than ask for a raise. About 66% of those surveyed were more comfortable with public speaking than the 56% who were more comfortable with asking for a raise.

Select the MoneyGeek hyperlink above to read the full article.

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40 People to Follow on LinkedIn (Korbel MA Students) https://career.du.edu/blog/2022/05/09/korbel-ma-students-40-people-to-follow-on-linkedin/ Mon, 09 May 2022 17:37:33 +0000 https://career.du.edu/?p=105089 Originally posted on LinkedIn by Nick Martin, CEO at TechChange.

Here are 40 PEOPLE TO FOLLOW who post regular job updates and career resources on LinkedIn.1. Craig Zelizer: social impact jobs + career coaching2. Mandy Van Deven: feminist/rights-based philanthropy jobs3. Nicole Doray,: Sustainability jobs4. Charles (Chuck) Pope: USAID and other U.S.-based UN/NGO jobs5. Xoán Fernández García: LATAM Social Impact Jobs6. Rafa Achondo: LATAM impact jobs7. William Godnick: International jobs (many LATAM)8. Satyam Vyas / Arthan: International and India jobs through9. Jasmine Anouna: The Bloom Newsletter – so good!10. afrorama: African jobs board 11. Beatrice Chioccioli Job board for human rights/social impact jobs12. Ludovica Anedda: Gender jobs13. Work Ally & Gail Rego : Social impact jobs14. Tania Racho: Human rights jobs15. Giulio Coppi: Humanitarian jobs16. Malika Mirkhanova: Global health jobs17. Virginie Robin: EU projects18. Vincent Arnoux: EU projects19. Juliette Sanchez-Lambert (she/her): Job board for social impact jobs (Europe/remote)20. Giustina Balducci: Various Europe-based UN/NGO jobs21. Jenny K. Wright: Europe, migration, impact content22. Elisabeth Roura Bosch: Comms jobs for social impact23. Katia Syrayezhkina: Incredible curator of resources for all things social impact job search related24. servane mouazan#Impactwomen jobs every Saturday 25. Matilda Flemming: Newsletter on junior-ish policy jobs26. Keylime: International development consultancies27. Rikeshia D.: Social impact and HBCU resources28. Katie Kross: Sustainability jobs and tips29. Trish Kenlon: Sustainability jobs30. Shannon Houde, : ESG jobs and coaching resources31. Jessica Marati Radparvar: social impact resources32. Ed Carley: Climate and sustainability jobs33. Jennifer Bangoura, EdD: all things edtech and social impact34. Mark Horoszowski: social impact jobs, transitions. MovingWorlds35. Fred Swaniker: Impact ops and jobs in Africa36. Ruth Freedom Pojman Development and socialimpact jobs37. David Felson: tech4impact positions38. Valentina Ruffoni: community management roles39. Phillipa Lockwood: sustainability, philanthropy jobs40. ???FOLLOW them, SUBSCRIBE to their newsletters, SUPPORT their work!Who else we should add this list? Add yourself or add a colleague and share what kind of resources you’re/they’re curating in the comments.I’ll add you/them to the next roundup.150K people saw the last post I did on this topic.EARLY COMMENTS get lots of attention/visibility.

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4 Tips for Managing Social Anxiety Disorder at Work https://career.du.edu/blog/2021/10/19/4-tips-for-managing-social-anxiety-disorder-at-work/ Tue, 19 Oct 2021 17:43:49 +0000 https://career.du.edu/?p=91454 Work can be stressful no matter if you suffer from a mental health disorder or not. But if you’re someone who does deal with a mental health issue—such as social anxiety disorder—working can be extremely difficult, to say the least.

Typically, people with social anxiety disorder are incredibly conscious of how others might be reacting to and perceiving them, which can lead to a strong feeling of inferiority and to experiencing imposter syndrome. They may also find it very difficult to interact with colleagues, clients, and managers. In addition, social anxiety can make it hard to attend group functions, such as training sessions or team events. 

With interaction such a huge part of working for a business, social anxiety can be a major hindrance to workplace and career success. In fact, Mental Health America estimates that around 15 million American adults have social anxiety, which means that around seven percent of people struggle with this condition every day. The good news is there are specific strategies to manage social anxiety in the workplace, and below are four of the most effective.

1. Use anxiety management techniques

A number of leading rehab centers around the world believe that learning therapy techniques can help you get a handle on your condition in any situation. For example, according to Luxury Rehabs, “One of the most impactful effects of getting treatment for anxiety is learning techniques for managing your anxiety that you can rely on and use for the rest of your life. No matter how you get treatment for your anxiety, your therapist will likely equip you with the skills to prevent your anxiety from reaching a critical point.”

There are several ways to manage anxiety, from Cognitive Behavioral Therapy, also known as CBT, to mindfulness and stress management. These techniques can help you evaluate the validity of your anxious thoughts and question them, asking yourself, ‘Can you provide evidence that someone views you as incapable at your job? Has there been a situation that backs up your beliefs?’

These techniques put distance between your thoughts and the situation, so you can focus on the facts, which can help you to feel more confident. Anxiety management techniques will help you to realize that you don’t need to compare yourself to others, whatever your mind might be telling you.

2. Practice your interactions

Taking part in a meeting, speaking on an important client call, attending a networking event—these types of interactions can be nerve-wracking at the best of times, and especially so if you have anxiety. If you want to feel good about these types of situations and approach them without nervousness, it can help to practice beforehand. 

This may take the form of conducting mock interviews with a friend you can trust. Or it could be writing out answers to questions that you can learn before a meeting or conference to have things you can say ready and planned out. Part of what makes these interactions so stress-inducing is the fear that you’re going to say the wrong thing. But by planning for them in advance, you’ll feel more confident and capable.

3. Focus on your breathing

When we get anxious, our heart rate increases and our breathing quickens, making us feel dizzy, lightheaded, and even more stressed. So, an effective tool to use when you’re in a situation that’s making you anxious is to focus on your breathing to calm your body down. It’s something you can do wherever you are, from walking into a busy meeting room to talking to a manager one on one.

The goal is to ride out your anxious feelings and remind your mind that you’re safe, so you can begin to calm down. Take slow, controlled breaths, counting to four as you breathe in and then again as you slowly breathe out. Continue this pattern until your anxiety starts to subside.

A similar technique is to focus on your muscles, which can become tense during an anxiety attack. Focus on various muscles, from your shoulders and hands to your legs and back, relaxing them to lessen your bodily tension.

4. Spot the rainbow

You’re likely aware of the situations and tasks that cause the most anxiety for you at work. And the more you think about how anxious they’ll make you, the more power they’ll have over you. But if you can get a handle on your thoughts, you’ll regain control. And one way to do this is to focus your attention on something else. 

For example, if entering a room filled with people causes you to get anxious, look for objects that represent the colors of the rainbow. It gives your mind a task to carry out, which prevents your anxiety from getting out of control. As you scan the room, instead of being nervous about the number of people there are in front of you, you’ll look for a red item, an orange item, and so on. 

Final thoughts

Anxiety, for many people, will always be present—and, in certain cases, it can be a healthy response. But if it’s hindering your ability to perform well at work, it can be beneficial to find ways to manage it. And using the above techniques is a great place to start.

Chris Harley has a PhD in Clinical Psychology and is passionate about improving the lives of others through his work. Chris enjoys connecting with others and sharing advice around mental health. When he's not exploring the latest well-being practices, he's likely got his head in a gripping murder mystery novel and relaxing with his two cats!

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5 Ways Entry-Level Employees Can Advocate for Diversity, Equity, and Inclusion at Work https://career.du.edu/blog/2021/10/05/5-ways-entry-level-employees-can-advocate-for-diversity-equity-and-inclusion-at-work/ Tue, 05 Oct 2021 21:30:48 +0000 https://career.du.edu/?p=87339

Diversity and inclusion have long been buzzwords that companies parade—often for marketing purposes. But in the past few years, more and more job seekers and employees, particularly millennials and Gen Z, are vetting companies by their diversity and inclusion track record in addition to factors like salary and career opportunities. According to a 2020 survey conducted by the National Association of College and Employers (NACE), for instance, 79% of graduates considered a diverse workforce to be “very important.” And these workers expect companies to do more than just pay lip service to creating a diverse, equitable, and inclusive environment.

Corporations still have a long way to go to meet these expectations. A 2020 McKinsey report found that representation of ethnic minorities and women in executive teams across the U.S. and the U.K. sat at just 13% and 20% respectively in 2019. A survey by human resources consulting firm Mercer found that while white workers make up 64% of entry-level workers, they make up 85% at the executive level, illustrating the barriers that BIPOC workers face when it comes to advancement. Black women, for example, are less likely to get support and encouragement from their managers or to have a chance to interact with senior leaders, according to a Lean In report, while also experiencing a wide range of microaggressions.

The statistics, research, and stories can seem discouraging if you’re an early career professional who’s just entering the workforce—particularly if you’re a BIPOC employee. In many cases, the reality is you’ll be joining organizations that have a lot of work left to do when it comes to DEI. 

Ultimately, widespread change can only happen when there is a policy and cultural shift at an organizational level, which has to come from those at the top. However, there are ways you can advocate for diversity, equity, and inclusion in the early years of your career. And particularly as the war for talent in a post-pandemic workforce continues, you may find yourself in a powerful position to demand more from the companies you work for and take action that has the potential to lead to long-lasting changes. Here are five ways you can start to do just that.

1.

Take on Work That You Want (and Have the Capacity) to Do

Diversity and inclusion touches on many aspects of the workplace—from culture to hiring to communication. As an early career employee, it can be daunting to figure out where to start if you want to make an impact.

That’s why it’s important to take stock of where the company is at when it comes to diversity and inclusion, says Doris Quintanilla, executive director and cofounder of The Melanin Collective, an organization that provides diversity and inclusion consulting services. Then, identify areas that need improvement and ways that you might be able to help as an early career employee (see some examples below). From there, you should decide if it’s something you want (or have the capacity) to take on. This is especially important for BIPOC employees, who might feel like they have no choice but to engage in this work if they don’t see themselves reflected in their bosses and coworkers. “But unless your job is chief of diversity, then it’s not really your job. It’s an extra and should be treated as such,” says Quintanilla.

If you do want and have the capacity to take on the work, the next step is to calculate how much time it’s going to take and how you’ll juggle those with your job responsibilities. If you need to put in extra hours, consider whether or not you’ll be compensated for that. While most companies still view diversity and inclusion work as an “extra,” a growing number are acknowledging that it’s work that involves additional labor and are treating it as such, says Dr. Akilah Cadet, executive coach and CEO and founder of Change Cadet, a consulting firm that offers services such as data assessments, planning, and advising in support of diversity, equity, inclusion, and belonging in the workplace.

Once you start doing the work, Quintanilla suggests keeping a record of the initiatives and responsibilities you’ve taken on—so you can refer to it later during your annual review or during conversations around promotions and pay raises. However, Cadet warns that you should be careful about taking on too much responsibility too soon. “That happens a lot with first-time employees,” she says. She especially cautions BIPOC employees from joining too many committees or doing all of the work in employee resource groups, because you don’t want to create an expectation that “can fall into tokenism.”

2.

Find Ways to Be Involved in the Hiring Process

Companies that want to diversify their workforce often have to change their recruitment practices and find ways to widen their talent pool. And there are many ways that employees at any level can help with that, even if you’re not officially part of the hiring process. For example, if you have a diverse network of friends, Cadet says, letting those friends know about open positions in your workplace can go a long way. If you know a candidate who might be perfect for that open position, you can also recommend them to the hiring manager or at least make sure that the hiring manager sees their application.

You can also “look at the policies and practices for how people are recruited and ask questions,” Cadet says. For instance, if your company isn’t actively recruiting from HBCUs (historically Black colleges and universities), ask them why and suggest that they start doing so.

Writing company reviews and sharing personal stories on public websites can also help attract a broader spectrum of candidates. For starters, if you’re a person of color and you’re describing your experience as a POC at the company, “People can read that,” Quintanilla says. “That’s what’s going to get more folks to come in.” 

Read More: 5 Ways You Can Help Your Company Find (and Hire!) More Diverse Candidates

3.

Speak Up When You See Microaggressions, But Do It Strategically

When a company or team discriminates against marginalized employees, it can manifest in big ways—like overlooking them for a promotion. But it also happens in day-to-day interactions and social conversations—for example, when colleagues shut down and question their ideas in meetings. It’s important to speak up when those things happen, Cadet says, but how you do it and what you say should depend on the situation that you’re witnessing or experiencing.

Take the example of a BIPOC employee who constantly has their ideas shut down or questioned in meetings. If it’s happening to you, Cadet recommends sending an email or pulling the offender(s) aside privately after the meeting and saying something along the lines of, “I know this might not have been your intent, but I wanted to bring this to your attention because when you do x, I feel this way.” 

If you’re an observer who doesn’t want to be a complicit bystander, you might similarly approach someone privately after the fact. Or if you witness a microaggression in a smaller group or one-on-one setting, and you have a comfortable relationship with the person, it’s best to call it out in the moment. Saying something like, “That’s a microaggression, let’s not use that,” or, “That’s not accurate,” lets the person know that what they’re saying is inappropriate. Then you can either explain in the moment how the language is hurtful or tell the person, “I’m happy to explain why at a later time.”

Read More: How to Make Your Voice Heard in the Workplace (Especially as a Woman or Minority)

4.

Initiate Conversations Around Current Events

Both Cadet and Quintanilla say that one of the most important and valuable things that an early career employee can do to improve diversity and inclusion in a company is to be willing to ask hard questions and engage in difficult conversations.

Use the news as a jumping-off point to initiate conversations around how current events might impact employees in the office, Cadet says. During one-on-one meetings with your supervisor, you might say something like, “This xyz thing that is happening in the news is affecting me. Can we talk more about this as a company?” In a group meeting setting, it might be saying something like, “This x thing in the news is upsetting. I wonder how everyone is feeling about it?”

Early career employees might feel like they’re not in the position to make policy changes, but Cadet and Quintanilla say that bringing up these types of discussions is actually the first step. After all, policy changes don’t happen instantaneously. Cadet urges entry-level employees to use their “newness” to their advantage. Many companies are actively engaging in anti-racism efforts, she says, and having early career employees ask questions around what they’re doing in response to current events is one way they can hold the company accountable.

5.

Enforce Your Boundaries

Improving diversity and inclusion is not an overnight task. It’s an ongoing process that requires a significant amount of emotional energy. There might be weeks that just feel too heavy, and you’re not in the headspace to engage in this kind of work. It’s vital that you can say no in those circumstances, Quintanilla says, which is easier to do “when you have set expectations and boundaries,” both with yourself and also the people at work.

Boundaries are important regardless of how people identify, Cadet says. For white (or white-passing) employees, “their boundaries are around relationships,” explains Cadet. “Am I still going to talk to this coworker who is clearly discriminatory, sexist, homophobic, or racist?” If you decide to continue to talk to them, what kind of boundaries can you set around conversation topics and discussion points? Of course, this can be difficult to do if the person in question is your supervisor or someone who wields a lot of power at the company. In this case, Cadet says that the best thing to do is to report them to HR, or at least talk to another supervisor or senior employee that you have a good relationship with.

For BIPOC, it might be saying, “I don’t want to educate today, I’m tired,” or having resources on hand to direct people to—whether it be books, podcasts, or video clips—when they find themselves on the receiving end of diversity and inclusion-related questions. Giving yourself a break is just as important as doing the work, Cadet says. “We have to make sure we are whole before we’re helping other people.”

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Career & Professional Development Launches Diversity, Equity & Inclusion Plan https://career.du.edu/blog/2021/09/28/career-professional-development-launches-diversity-equity-inclusion-plan/ Tue, 28 Sep 2021 16:49:58 +0000 https://career.du.edu/?p=88093 *Updated December 2021

The diversity, equity & inclusion strategic plan for Career & Professional Development ensures our services meet the unique needs of all stakeholder groups. In alignment with the unifying philosophy recently outlined by the Office for Diversity, Equity & Inclusion, we will aim to have a holistic approach in these efforts inclusive of learning differences, sex, gender identity, gender expression, language, race, ethnicity, national origin, citizenship, disability, religion, spirituality, sexual orientation, and socioeconomic status as well as their intersectionalities as we develop this plan.

Through six months of stakeholder listening sessions, surveys, best practices research and data analysis we were able to identify themes for areas of emphasis in the coming three years that centered the voices of our diverse community. These listening sessions and themes have informed the goals outlined below.

Bold Goals to Achieve by 2025

Goal 1: Representation of Staff & Volunteers
Develop tactical strategies to diversify the career staff and career volunteers with the goal to have a staff and volunteer composition that more closely matches the campus demographics by 2025.

Goal 2: Career Staff Training
Create staff onboarding process and ongoing training that builds knowledge and confidence to fully integrate diversity, equity and inclusion principles and topics into all conversations, programs/events, initiatives, as well as career education resources and presentations.

Goal 3: Employer Training Program
Create a comprehensive employer training program regarding diversity, equity & inclusion in recruiting in a campus environment including public recognition for those that meet a set training program and show organizational commitments.

Goal 4: Increase Financial Support for Experiential Learning
In partnership with Advancement and national organizations, develop a strategy for increasing funds available for internships, research, campus employment, and similar high impact experiences.

Goal 5: Campus Integration with Diverse Communities
Ensure a clearly defined liaison model for connecting with diverse campus communities and leverage liaison relationships to co-create tailored programs when appropriate.

Goal 6: Tailored Marketing & Communication
Develop a marketing strategy for communicating to diverse audiences and ensure current marketing and communication efforts are infused with inclusive messages.

The goals outlined above will be addressed in phases over the next three years. On the following page, we have outlined explicit action items for year one, staff owner, and deadline for completion. Staff will integrate the below goals into their annual performance plans as goals for the coming year to ensure accountability and progress toward goals.

ACTION ITEM OWNER DEADLINE
Goal 1: Increase Representation of Staff & Volunteers
Create a hiring plan to diversify student employees. Rita March 2022
Create standard language for inclusion in all job descriptions that ensures DEI language and work is covered throughout. Heidi October 2021
Create a DEI speakers bureau that includes professional development training for student & alumni volunteers. Kyle In Progress
Invite Rufina Hernández, Associate Director, Office of Equal Opportunity to a staff meeting to discuss diversifying candidate pools. Mary Michael Complete
Have a quarterly staff meeting discussion to increase the visibility of our team’s work to the national community.

Heidi/

New AVC

Completed 9/21 & Ongoing
Ensure all staff attend key campus diversity trainings; create 4 Winds digital screens celebrating the names of staff that have attended.

Heidi/

New AVC

June 2022
Investigate relocation expense policy within Advancement & DU to support candidates moving to Colorado. Heidi June 2022
Goal 2: Career Staff Training
Have articles/resources with definitions Mary Michael In Progress 12/2021
Diversity, Equity & Inclusion career development guided conversations on specific career topics. Elise & Mira In Progress 12/2021
Presentation/Resource/Event guidelines (universal design) SB & MM March 2022
Goal 3: Employer Training Program
Information gathering on best practices around this area within our own campus as well as other schools Marissa, Stacy, Mira, Richard, Julia January 2022
Decide on what the structure of these trainings based on research. TBD March 2022
Developing content for trainings. TBD June 2022
Goal 4: Increase Financial Support for Experiential Learning
Determine what programs are priority and define purpose and details of each. TBD November 2021
Work with Development to identify what can be done currently or what needs to be created for this team to support. Richard and co-lead/new lead March 2022
Aggregate funding sources available to students and create funding source list visible to students. All November 2021
Goal 5: Campus Integration with Diverse Communities
Audit/inventory list of diverse student groups and departments on campus Kyle October 2021
Define scope of liaison relationship: clarify this goal’s connection to current liaison models in CPD. Kyle & TBD TBD
Goal 6: Tailored Marketing & Communication
Audit existing standard messages (i.e. PCO, handouts, overhead slides, email templates, flyer templates, videos) to identify areas for (continuous) improvement. TBD December 2021
Centralize resource lists and policies for DEI communications and share with the CPD team. TBD December 2021
Aggregate campus communication channels to reach diverse students. Kyle October 2021

 

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How to react when an employee discloses a disability https://career.du.edu/blog/2021/08/20/how-to-react-when-an-employee-discloses-a-disability/ Fri, 20 Aug 2021 23:12:56 +0000 https://career.du.edu/?p=87387

This article appeared originally in Fast Company.

A long haired person with closed eyes appears against a puzzle piece background

One time in a job interview, the hiring manager asked me to tell them about myself. “Tell me about yourself” always feels like a loaded question. What, and how much, am I supposed to share? I told them about my time in law school, the areas of practice I was interested in, and a bit about my work as an author and writer. The hiring manager was intrigued about what I wrote about, and I mentioned I wrote about autism and disability from a first-person lens. The next question was why I didn’t explicitly mention I was autistic in my résumé.

Another time, I was specifically interviewed for a position because of my disability (we were introduced through a mutual connection), and the person in charge of hiring was asking for advice because they had a neurodivergent child. I wanted to talk about my career goals and aspirations, unsure how to avoid giving advice about supporting a young person I had never met.

How and when I (or other disabled job candidates and employees) disclose disability is a highly individualized, personal decision. We rehash the conversation over and over in our minds trying to figure out the best ways to advocate for ourselves. There are several reasons someone might share they have a disability at work: They need a reasonable accommodation that they are entitled to under the Americans with Disabilities Act; to explain a gap in work history; they are seeking acceptance from colleagues; and want to bring their full, authentic selves to work.

But how that conversation goes can vary greatly. It can go the way my past experiences did, full of curiosity and additional, often unexpected questions that might not be related to the reason behind the disclosure. It could be a manager is listening intently, thinking about their liability, or staying silent trying to process new information.

There might not be one perfect way to react, but there are four things that are extremely helpful to keep in mind after someone chooses to disclose a disability to you:

LISTEN

Sometimes, a disclosure conversation happens in a one-on-one meeting, a diversity and inclusion meeting, or during the interview process. It might be planned, such as a meeting with HR to begin a formal accommodations process, or it might be unplanned, such as if you’re asking why work wasn’t completed on time and an employee shares a cognitive impairment as part of their explanation.

The first goal is to listen, and ask yourself: “Why is this person sharing this information with me?” Is it because of an existing problem, to build trust, to bring authenticity to the work environment, to ask for help, or another reason completely? Keep the “why” in the back of your mind so you can best be supportive when it’s time for you to react. Consider whether it will be appropriate to offer modification or accommodation solutions, or direct them to the most helpful person in HR.

DON’T BE JUDGMENTAL

One of the things that can catch us off guard is judgment, which often takes the form of additional questions, or seemingly well-intentioned microaggressions. Some of the most frustrating things that I’ve heard when explaining my disability to an employer are comments like: “But you don’t look autistic,” “I never would have guessed if you didn’t tell me,” or making a comparison between my autism and that of another autistic person, saying I am “higher functioning” (which is harmful since it denies me support I may need, and denies the other person opportunities because of their perceived deficits). This is a common experience for many people with “invisible” disabilities that have a degree of passing or masking involved.

Depending on your relationship (personal and professional), the person might be comfortable answering follow up questions, but err on the side of caution when it comes to asking for additional personal information.

Disclosure at work is a vulnerable thing, often requiring planning, self-advocacy, and bracing ourselves for any type of reaction. A microaggression or judgmental response can put a disabled employee in an awkward position, deciding whether to silently note the slight or to advocate for themselves more forcefully. For instance, after introducing myself to a new colleague at work, they told me how inspirational my story was and how they’d never have guessed I was autistic. I felt like I had to smile and say “thank you,” despite their ableist remarks.

In contrast, responding in a positive way allows me to share freely and obtain support if needed. This usually takes the form of a simple remark along the lines of “thank you so much for telling me” to affirm trust, or an “I’m glad you shared that with me” or saying something that conveys empathy or that maybe this additional information explained something or clarified something for you.

OFFER SUPPORT, IF APPROPRIATE

If you really aren’t sure what to do in the moment, that’s okay. Sometimes listening and providing assurance is enough. If you don’t have all the answers, regroup and know it’s okay to let them know you’ll get back to them. You might be able to connect the employee with someone in human resources who has more answers. If you’re with a small business or there is no HR department, one of the best resources out there for disability accommodation support and solutions is The Job Accommodation Network.

When offering support, follow the lead of the person disclosing and try not to fall into the well-intentioned trap of benevolent ableism, where you offer help when it is neither wanted nor needed. What makes this so tricky is it robs people of agency and the ability to make their own decisions.To follow our lead, ask how you can be supportive. The answer might surprise you. Perhaps the person disclosing will ask to launch a formal accommodations process, or they could use the chance to launch a conversation about how they work best.

When I disclose my disability, I never really know what to expect from person to person, but every show of allyship from a manager always makes me feel empowered and infinitely less nervous.

On the receiving end, you should feel empowered as well. The additional information you receive from a disclosure can help you ensure that your colleague has the tools they need to succeed and feels included as part of the team.


Haley Moss is an autistic attorney, author, and neurodiversity advocate.

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